Contact Us
Department Contact Information

This form is intended for general questions for the city and is forwarded to a general email address. It is not monitored 24/7.
If your question requires immediate assistance (Court, Police, Fire, etc.), please contact that department directly.
Contact Form

 



Security Measure

Coronavirus Information and Resources

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. If you do not have a healthcare provider, call:
Johnson County COVID-19 Hotline
Staffed by school nurses from across Johnson County
913-715-CV19 (2819)
Monday - Friday, 8 a.m. - 5 p.m.

Steps to prevent the spread of COVID-19 if you are sick.
 

If you have questions about the Stay at Home order,
check Johnson County's common questions page or call:
Johnson County Call Center
913.715.5000
Monday- Friday, 8 a.m. - 5 p.m.

Have an emergency?
Dial 911 

If you have questions about City operations, call:
913.477.7500
Coronavirus

Last updated March 30, 2020


On Saturday, March 28, Governor Laura Kelly issued a stay-at-home order for all of Kansas. Executive Order No. 20-16 goes into effect at 12:01 a.m. on March 30 and supersedes Johnson County’s stay-at-home order that went into effect March 24. Currently the Governor’s order is set to expire on April 19, and if that remains the case, the county’s order, which when established was set to expire at 12:01 a.m. on April 23, would go back into effect.
 
The state is compiling a list of questions and answers to provide more clarity on its order. We will post a link to them as soon as they are made available. Questions on the state’s stay-at-home order can be emailed to KEFF@ks.gov.

Examples of essential businesses and services that will remain open during this time period include critical government services, infrastructure projects, childcare, healthcare, grocery stores, pharmacies, and delivery/carry-out/drive-through services from restaurants.

Read common questions (FAQs) about the Johnson County stay-at-home order  

Here is how the City of Lenexa is responding to the ongoing emergency. These operational plans are effect until further notice, unless indicated differently below. As this is an evolving situation, please check back here for additional details.

City Hall

Limited Lenexa City Hall staff will be available to provide services during regular hours (Monday - Friday from 8 a.m. to 5 p.m.).

You are strongly encouraged to do business by email, website and phone whenever possible.

Community Development

For the safety of customers and staff, we ask that you complete your business online or by phone whenever possible. Please note, some functions may be delayed.

Visit Lenexa.com/permits to apply for permits and applications, pay fees, schedule inspections and track application status.

Pet licenses can be completed online at petdata.com.

For questions call 913.477.7500 or 913.477.7725 or email permits@lenexa.com

Human Resources

Drop in appointments are not available. Job applicants, please email humanresources@lenexa.com with questions. 

Municipal Court

  • Dockets are canceled through Tuesday, May 5. Based on the County’s state of emergency, future weeks may also be canceled. The prosecutors are available to discuss cases via email. They can be reached at prosecutor@lenexa.com. The Court is also available to handle some matters remotely. If you would like to schedule a time to conduct a hearing via Zoom, please email the Court Clerk’s Office at courts@lenexa.com.
  • Please email the Court at courts@lenexa.com if the address on your ticket is not your current address or you would like to share your cell phone number.
  • Payments for matters that do not require a court appearance can be made online or via phone. 
  • The Court Clerk’s Office will remain open during normal business hours. Contact courts@lenexa.com for questions about current transactions or for filings.

Police Department

Patrols will not decrease. Officers will exercise great discretion in their proactive enforcement activities. The following remain our highest priority calls for service:

  • Crimes in progress 
  • Issues affecting public safety
  • Issues affecting traffic safety and traffic flow
  • Medical calls in which officers could perform life-saving measures
  • Calls otherwise deemed critical in nature and time sensitive

When individuals call to request police services, it is possible that in rare instances we would take the report over the phone rather than dispatch an officer. We will still dispatch officers on high priority calls. Please do not hesitate to call 911 or our non-emergency line at 913.477.7301 if you need police services. We will then determine the best response to that request based on the information we receive.

The following services which ordinarily take place at our station are being suspended until further notice: 

  • Fingerprinting services
  • Child car-seat inspections
  • Old/unused/expired prescription medication drop-off
  • Internet sales transactions “meet-up location”
  • Citizen Volunteer Program
  • Citizen Ride-along Program

Cocoa with Cops which was scheduled for April 13 is canceled.

Fire Department

  • Services will be maintained throughout the state of emergency.
  • Please call 911 if you are experiencing a life-threatening emergency.
  • If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, contact your healthcare provider for medical advice.
  • Citizen and student ride along program will be suspended until further notice. 
  • All public education activities including station tours, CPR classes, Citizen Fire Academy, etc. will be suspended until further notice. 

Parks & Recreation

  • The Lenexa Rec Center, Lenexa Community Center and Lenexa Senior Center are closed until further notice and programs associated with those facilities are canceled.
  • Rec Center memberships: Current memberships are frozen during the affected period. Monthly memberships will not be auto-debited on the 20th of the month until service has been restored. Annual memberships will be issued a credit for the duration of the closure.
  • All other Lenexa Parks & Recreation programs are also canceled until further notice.
  • All playgrounds are closed as of March 25. Parks and trails remain open. We ask that all park goers take extra precautions to stay healthy and maintain safe social distancing.
  • Limited appointments can be arranged with Parks & Recreation staff. Contact them via phone at 913.477.7100 or email parksandrec@lenexa.com
  • For questions, contact Parks & Recreation customer service Monday through Friday from 8 a.m. to 4 p.m. at 913.477.7100.

Lenexa Public Market

Effective immediately, the Lenexa Public Market is closed for dine-in seating. Customers may place orders for curbside pick-up and/or delivery from the following merchants per the instructions below. Should this change, we will communicate information through our website, social media accounts, and emails to subscribers.

Hours for week of March 30 - April 5
See hours and details for each merchant below
Monday and Tuesday – Closed
Wednesday through Saturday – 11 a.m. to 7 p.m.
Sunday – 11 a.m. to 3 p.m. 

Wednesday through Sunday

Topp’d Pizza + Salads
913.677.7070
Hours:
11 a.m. to 3 p.m. Wednesday - Thursday
11 a.m. to 7 p.m. Friday - Saturday 
11 a.m. to 3 p.m. Sunday
For curbside pick-up, menu limited to pizzas and salads at this time. Call or order online at www.toppdpizza.com

Chewology Gyoza Bar
913.624.9830
Hours:
Noon to 7 p.m., Wednesday through Saturday
Noon to 3 p.m., Sunday
Place your order online at www.chewologykc.com for curbside pick-up. Orders for delivery may be placed through Uber Eats or Door Dash.

Friday and Saturday

Kate Smith Soirée
405.714.8578
Hours: Noon to 4 p.m.
Place your order online at www.katesmithsoiree.com for curbside pick-up or delivery. Orders placed by 4 p.m. will be delivered between 4 and 6 p.m.

Please check LenexaPublicMarket.com for updated information. 

City Council and other board and commission meetings

The March 24 joint session of the City Council and Planning Commission to discuss this zoning regulations for homeless shelters has been postponed. The meeting will be rescheduled for a different date after the state of emergency related to the coronavirus (COVID-19) is lifted. Please check back for details. 

The Planning Commission meeting scheduled for April 6 has been canceled.

The Parks & Recreation Advisory Board meeting scheduled for April 8 has been canceled.

The Arts Council meeting scheduled for April 21 has been canceled.



Health and Safety Resources

Reliable, updated information on COVID-19 can be found on these websites:

Centers for Disease Control and Prevention

Johnson County

PrepareMetroKC

Kansas Department of Health and Environment

Subscribe to Johnson County's new daily COVID-19 email alert. Click here to subscribe. 

Community Services Resources

Finding food
Harvesters offers a webpage that identifies food pantries in your area. Some food pantries are closing due to COVID-19 concerns, so check with the pantry to see if they are open before visiting. Find food assistance

Evictions and foreclosures
Kansas Governor Laura Kelly announced an executive order to temporarily prohibit business and residential evictions and foreclosure that are the result of financial hardships indirectly or directly caused by COVID-19 until May 1. These bills are not being waved or forgiven, and households should expect that mortgage and rent payments will be due when this suspension is lifted. Learn more

Driver's license renewals and vehicle registrations
Kansas Governor Laura Kelly signed an executive order that extends deadlines for driver's license renewals and vehicle registrations. All driver's license renewals and vehicle registrations must be completed within 60 days of the expiration of this order. Learn more. 

Utilities
The Kansas Corporation Commission has suspended utility disconnects for nonpayment until April 15. This covers all electrical, natural gas, water and telecommunications utilities. Customers will remain responsible for outstanding balances when the order is lifted. Learn more

These utility providers may also be implementing customer service changes such as closing their lobbies. Contact your service provider to learn more.

Some trash providers are making changes to their customer service and curbside collection. Contact your waste hauler to find out if your service will be affected. 

United Way
For those needing immediate connection to a one-stop resource for community relief – food, financial help, utility assistance, tax services and more – the local United Way of Greater Kansas City can help connect you to more than 8,000 programs run by nonprofit organizations and government agencies throughout the service area. They are available 24/7 to take your call. For assistance, visit 211kc.org​ or dial 211.

Kansas City Regional COVID-19 Response and Recovery Fund
A coalition of charitable, business and government partners has joined together to create the Kansas City Regional COVID-19 Response and Recovery Fund to address the needs of the Kansas City region's most vulnerable communities affected by the COVID-19 pandemic.

KC COVID-19 Small Business Relief Fund
In a regional effort to support small businesses, the KC COVID-19 Small Business Relief Loan Fund is a new community-backed fund intended to provide immediate relief to local, small businesses experiencing financial strain as a result of necessary public health measures. Applications are available now.