Frequently Asked Questions

We are very excited for our facility to open this summer, and we are already receiving many questions. If you can't find the answer to your question below, please email us at therec@lenexa.com or call 913.477.7529 (PLAY).

General questions

How do I get to the Lenexa Rec Center?

From the north

Take I-435 south, exit at 87th Street Parkway and turn right. Turn left on Penrose Lane, and the facility parking garage will be located on your right. Upon exiting the parking garage, the Rec Center is the building on your left.

From the east

Take 87th Street Parkway west past I-435 and Renner Boulevard. Turn left on Penrose Lane, and the facility parking garage will be located on your right. Upon exiting the parking garage, the Rec Center is the building on your left.

From the south

Take I-435 north, exit at 87th Street Parkway and turn left, heading past I-435 and Renner Boulevard. Turn left on Penrose Lane, and the facility parking garage will be located on your right. Upon exiting the parking garage, the Rec Center is the building on your left.

From the west

Take 83rd Street/87th Street Parkway east past 3&2 Baseball Club of Johnson County and Canyon Farms Golf Club. The Lenexa Rec Center will be on your right. Drive past the building and turn right on Penrose Lane. The parking garage will be located on your right. Upon exiting the parking garage, the Rec Center is the building on your left.


How do I register for programs?

You can register for all programs at the Lenexa Rec Center’s front desk (once the building is open) or at Lenexa.com/GetActive.

What is the cancellation policy for programs?

If you need to cancel, call at least five business days before the program begins.

  • Refunds will only be made if cancellation does not affect the minimum number of participants required.

  • There will be a $5 processing fee.

  • Refunds generally take three to six weeks.

If you paid by cash, you will receive a refund via check. Otherwise, refunds will be issued via the same method you made your payment. 

Can I rent a locker?

Our lockers are free to use on a first-come, first-served basis. They cannot be reserved and are only available for single-day use.

All lockers are equipped with self-selected PIN code access, so locks are not needed. 

Can I use the facility or take a class if I am not a member?

Yes, but you will be required to purchase a day pass. Day passes are $8 for Lenexa residents and $10 for non-residents. 

Can a caregiver use the facility with me?

Yes. Once approved, your caregiver will be allowed access to the facility at no charge when you visit the facility.

To receive approval, you must request ADA accommodations before your visit. 

Please contact our ADA coordinator, Danielle Dulin, at 913.477.7550 or ddulin@lenexa.com with any questions.

How do I use the Wi-Fi?

We provide free public Wi-Fi. Simply connect to the network, open a web browser and accept the terms and conditions. 

What is the dress code?

Indoor pool area

You are required to wear a bathing suit while in the indoor pool area. You can wear a T-shirts over your bathing suit. 

Fitness areas

Outfits worn in the remainder of the Rec Center must be family-friendly (appropriate to be worn in the presence of all age groups).


What food/drinks are allowed?

Outside food is only allowed in the lobby area and birthday party rooms during an approved party. Non-alcoholic drinks are allowed in the lobby, Group X studios and the fitness floor.

Are there bicycle racks?

Yes. There are bicycle racks located outside of the building, near the entrance. 

Can I rent a room in the Rec Center?

We have a few spaces you can reserve for a minimal fee, including:

  • Conference room with AV system – ideal for meetings of 15 or fewer individuals.

  • Activity gym – ideal for youth sports practices.

  • Lower level studio – ideal for team building, meetings or instructional seminars.

  • Party rooms – ideal for birthday parties or small informal meetings.

  • Lock-ins – A limited number of overnight facility lock-ins are available.

Facility questions

What are the main features of the facility?

The Lenexa Rec Center is three floors and just under 100,000 square feet. Features include: 

  • Indoor pool with zero-depth entry, lazy river, three 25-yard lanes for recreational and lap swimming, warm water wellness pool, diving well with 3-meter platform and 20-foot climbing wall, play structure for children, and two 40-foot slides

  • 1/6th of a mile indoor track with a 5-percent grade change

  • Various cardio and strength equipment

  • Two Group X (exercise) studios, spin studio and an outdoor fitness terrace

  • Activity gym

  • Active child care area

  • Two-court gymnasium for basketball and volleyball


What will be the hours of operation?

We anticipate the facility to be open the following hours: 

Monday through Friday: 5 a.m. to 9 p.m. 

Saturday: 7 a.m. to 6 p.m. 

Sunday: 10 a.m. to 6 p.m. 


Holidays

Holiday hours include: 

  • New Year's Day: 10 a.m. to 4 p.m. 

  • Easter: Closed

  • Memorial Day: 8 a.m. to 5 p.m. 

  • Independence Day: Closed

  • Labor Day: 8 a.m. to 5 p.m. 

  • Thanksgiving Day: Closed

  • Day after Thanksgiving: 8 a.m. to 5 p.m. 

  • Christmas Eve: Close at 5 p.m.

  • Christmas Day: Closed

  • New Year's Eve: Close at 5 p.m. 

How was this facility funded?

In 2008, Lenexa citizens approved a ⅜-cent sales tax, which helped fund the Lenexa Rec Center. Additional funding came from Lenexa’s Capital Improvement Fund and revenue from leasable building space.

Membership questions

How much does membership cost?

The cost of membership depends on the number of people and what type of membership you'd like. 

Membership rates

What do I get with my membership?

Core Pass members have access to all of the facility amenities with their membership fee.

Amenities include: indoor pool, activity gym, lobby with free Wi-Fi, two-court gymnasium, cardio and strength fitness equipment and indoor track.

X Pass membership includes access to all of the facility amenities (see above). Additionally, they will also be able to attend any Group X class listed on the Group X schedule at no extra cost. They will also receive a 10% discount on all Lenexa Rec Center specific programs and services, such as personal training, child care, birthday parties, pro shop items and general recreation programs at the Lenexa Rec Center.


Classes

Group X classes listed on the Group X schedule are included in the X Pass membership. Core Pass members will pay per visit to attend a Group X class or purchase a punch card. X Pass members can attend unlimited Group X classes.

Specialty fitness classes will be fee-based for both X Pass and Core Pass members. These are classes that are separate from the Group X schedule. They will be session-based and will be more technical and specialized in nature.

Can I bring a guest?

You are welcome to bring a guest any time you visit the Rec Center. If your guest is not a member, they will need to purchase a day pass. 

Day passes are $8 for Lenexa residents or $10 for non-residents. 

Do you offer SilverSneakers or other health-insurance-related program?

We have reached out to SilverSneakers and requested to be an approved facility. They have explained to us that the area is over saturated with approved facilities and in order for us to be considered, they need to hear from the public.

They advised that any individuals from the community who would like to see Lenexa Rec Center as part of the SilverSneakers program do one of the two:

  • Visit https://onlinesubmission.healthways.com and recommend “Lenexa Rec Center” become an approved SilverSneaker facility.

  • Call 1.888.423.4632 and recommend “Lenexa Rec Center” become an approved SilverSneaker facility.

For additional questions, please e-mail therec@lenexa.com.

What is considered a "household?"

A household is defined as up to five individuals all residing within the same residence, one of which must be at least 18 years of age. Individuals over age 18 must prove they reside in the household.

The easiest way to do this is to provide a driver’s license with your address or some form of verified mail (not junk mail) received at your home

Can I get a pass to a specific area of the facility?

No, we do not sell passes to specific areas of the facility. Our memberships and single-day passes give you access to the entire building, given that age requirements are met.

How do I cancel my membership?

You need to complete a membership cancellation request as well as provide 30-days notice.

Keep in mind that if you request to cancel your membership within 30 days of your next automatic payment, you will be responsible for that next payment.

You will continue to have access to your membership privileges through the 30 days.

What happens if I lose my membership card?

You can purchase a new membership card from the front desk for $5. 

Why do I have to pay a membership fee when I pay taxes?

A portion of sales tax dollars went toward constructing the facility. The Lenexa Rec Center will cover operational costs through user-driven revenues. This includes memberships, programs, rentals and other services offered.

When can I use the free daily guest passes I received with my Charter Membership?

Starting July 31, 2017, Charter Members can bring friends and family to the Rec Center and use the free guest passes received when you purchased a membership. 

Fitness questions

How long is the track?

The track is 1/6 of a mile. 

  • Six laps around the complete track equals one mile. This route includes a 5-percent grade change as you pass around the indoor pool area. 

  • If you would like to bypass the grade change, 10 laps around the level route equals 1 mile.

How old do children need to be to access the fitness floor?

Youth ages 12 to 15 may complete a Youth Fitness Orientation to be granted access to the fitness floor without a parent or guardian. Once individuals reach 16, they are allowed to be on the fitness floor without a parent or guardian.

Children of any age may use the track if accompanied by an adult or guardian at all times

Is personal training available?

Yes, we plan to offer personal training sessions once the facility opens.

Can staff show me how to use the fitness equipment?

Yes. Our fitness attendants would be happy to show you how to use our equipment. If you think you might need assistance learning more than one piece, please visit the fitness desk to schedule a free orientation.

What is the difference between Group X and Specialty classes?

Group X classes are the general group fitness classes listed on the Group X schedule. Specialty classes will be offered on a periodic basis and have a lower student-to-instructor ratio.

Group X classes do not require registration. Specialty fitness classes require registration. X Pass members receive Group X classes as part of their membership, and all others pay for the class at the front desk as a daily drop-in.


Do you offer fitness assessments?

As a member, you can take advantage of a free fitness assessment, which will include a brief health history and a basic fitness test. This information allows our staff to provide you with the basic framework for a workout plan.

  • Additional assessments cost $45 each.

  • Assessments need to be scheduled in advance.



What types of classes will be offered?

We will offer a variety of classes at the Lenexa Rec Center. We are still adding classes, so check back periodically to see what is new. 

Group X fitness classes

Anyone may participate in these classes, but X Pass members can take them for free.

  • Zumba®

  • POP Pilates

  • Vinyasa yoga

  • Restorative yoga

  • Chair yoga

  • TRX basics training

  • Boot camp

  • High-intensity interval training

  • POUND®

  • Barbell strength

  • Cycle classes

  • BOSU® balance training

  • Aqua Zumba®

  • Aqua aerobics

  • Aqua toning

Specialty classes

These classes have a lower student-to-instructor ratio, are offered on a periodic basis or require prior sign-up.

  • Juvo board training
  • TRX: train harder

Indoor pool area questions

What are the height/weight requirements for the slides?

Large slides 

  • You must be 48 inches or taller to ride the two large slides.

  • Weight limit is 300 pounds.

Children’s play slides

The slides for the children’s play structure are designed for ages 2 to 5 and have a maximum weight limit of 150 pounds.

How old does a child have to be to swim alone?

Adult supervision is required for children age 11 or younger.

How long are the lap lanes?

Each lap lane is 25 yards, so 70.4 lengths equals 1 mile.

When will I be able to use the indoor pool area?

We will provide a monthly When to Swim schedule that will show when certain features will be available. Once the building opens, you will be able to get a copy of this schedule at the front desk or on our website. 

Are flotation devices allowed?

Arm floats, rafts, noodles and large beach balls are not permitted. U.S. Coast Guard-approvedflotation devices are permitted

  • An adult must stay within one arm’s length.

  • Users of flotation devices are not permitted on slides, diving boards or rock walls.

If you have questions about whether or not your device is Coast Guard-approved, see a member of our pool staff.

Do I nave to be a member to sign up for swim lessons?

No. Anyone may sign up for our swim lessons program. Group and private swim lessons will be available.

Kid Zone (child care) questions

What ages are available for child care?

We will accept children ages 6 weeks to 11 years old in our Kid Zone. We have to areas to accommodate different ages. 

How much does Kid Zone cost?

The regular rate for child care will be $3 per child for up to two hours for Lenexa residents and $4 per child for non-residents. 

  • X Pass members will receive a 10 percent discount.

  • Punch cards will be available.


How is security handled?

We will have a check-in and check-out process in which we will collect information on how to contact you and who is authorized to pick up your child. Individuals not listed on your household will need to provide photo identification to verify identity.

Do you change diapers?

Due to state regulations, we cannot change diapers. If a child needs their diaper changed, we will contact you to assist with the situation. 

How will you communicate with parents?

When you check your child in to the Kid Zone we will ask you a series of questions, one of which is what phone number we can reach you that day. Should we need you, we will call the phone number you provide.

Can I reserve a spot in the Kid Zone?

No. The Kid Zone is available on a first-come, first-served basis. 

If the Kid Zone is full and your child is included on your Lenexa Rec Center membership, they can access any facility area (if age requirements are met) with you. If your child is not included on your membership and is 3 or older, you will need to purchase a day pass. 

Can I leave the building when my child is in the Kid Zone?

No, under state regulations we are not a classified daycare. Therefore, you will need to remain inside the Lenexa Rec Center while your child is in the Kid Zone.

What is the minimum and maximum time my child can be in the Kid Zone?

We do not have a minimum amount of time your child can be in the Kid Zone. However, the fee will not be discounted based on the time your child is in our care. The maximum amount of time a child can be under our care at one time is two hours.