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Citizen Survey

Every two years, we survey our residents to assess citizen satisfaction with the delivery of major city services and to help us determine the community’s priorities as part of our ongoing planning process.

2019 Survey

The most recent Citizen Survey Findings Report was performed during December of 2019 by the ETC Institute. The survey was seven pages long and took approximately 15-20 minutes to complete. It was administered through the mail and online to a random sampling of 711 residents. The overall results of the survey have a precision of at least +/- 3.7% at a 95% level of confidence.

2019 Citizen Survey Full Findings Report

Highlights

Of residents surveyed who had an opinion:

  • 93% said they were satisfied with the overall quality of life in Lenexa, which is significantly higher than the national average of 72%.

  • 89% said they were satisfied with the overall quality of city services, which is significantly higher than the national average of 48%.

  • 96% said Lenexa is a “good” or “excellent” place to live, which is significantly higher than the national average of 71%.

  • 94% said Lenexa is a “good” or “excellent” place to raise children, which is significantly higher than the national average of 70%.